""A Great Lakes representative came to our home to measure the shower area and discuss options we had to accomplish our objective. He was very knowledgeable and explained the options clearly. He also showed us some pictures of similar installations so that we were clear on what the shower area would look like when completed. A day or two later he provided us with a price quote. We agreed to proceed with the project the next day. Ten days later two men arrived at our home at 9 am and completed the installation by about 3 pm. They were very professional and did quality work. They cleaned up the area when they left and we were able to use the shower the next day. The project, which was the last piece of a bathroom remodel, went smoothly and was completed in a timely manner.""